FM Head - Bangalore - Ecommerce
Ninjacart - Pioneer. Challenge Yourself. Create Better Lives.
Ninjacart is a pioneer in agritech. We believe in fostering a culture of innovation. We develop professionals who pioneer new ideas, simplify customer experiences, and impact the lives of millions. Our employees take complete ownership and truly belong.
Ninjacart is India's leading agri-platform, which leverages technology and data to organize the agri-commerce ecosystem. Over the last 8 years, our made-for-India technology and India-centric solutions have disrupted the way fruits and vegetables move from farms to consumers’ plates. We empower farmers and other players in the ecosystem in ways never done before.
Ninjacart aims to be the digital network for global agri-commerce that solves structural problems such as information asymmetry, payment hassles, distribution inefficiency, and discovering new buyers and sellers with tech-first solutions.
Ninjacart has raised over $350mn from Walmart Group, Tiger Global, Accel US, Accel India, Syngenta, and others. We are one of the top 25 startups to work for, according to Linkedin.
We are a highly motivated, results driven community, who focus on proactive approaches to problem solving. We cherish entrepreneurial spirit and provide significant operating autonomy to senior leaders. There are ample opportunities and challenges to be solved at scale and in real-time.
Read More:
● How Ninjacart has evolved in the last 8 years: https://www.youtube.com/watch?v=J9Kts-O7tv4
● Ninjacart Blog :https://www.ninjacart.in/blog/
● Nandan Nilekani on Ninjacart : https://www.linkedin.com/posts/ninja-cart_tech-pioneersatwork-ninjacart-activity-70 27281166617505792-pciW
● Building a great workplace - Ninjacart’s top priority: https://www.ninjacart.in/blog/building-a-great-workplace-ninjacarts-top-priority/
● Ninjacart Culture CODE: https://www.linkedin.com/posts/ninja-cart_ninja-code-our-values-activity-707682140254838 7840-KuL1
Location: Bangalore, KA
About the Team:
The Ecommerce team is a large and diverse team which is trying to solve the problems in the FnV Quick-commerce ecosystem. This growth engine will fuel the next phase of Ninjacart’s journey in cementing its place in the industry as an innovation and execution leader. This is a team which is a mix of Business, Execution, Category, Product, Analytics and brings a mix of speed and innovation to solve tough problem statements.
Responsibilities:
Own end to end Fulfillment center & Collection center operations which include, infrastructure, people, processes and logistics
Drive key operational and customer service metrics consistently
Cost, quality and efficiency management to achieve operations SLAs
Responsible for handling workforce and create, review & analyze reports on operations Ensure the dispatch of FnV on time and ensure the system and ops level guidelines are strictly adhered to in the respective facilities
Ensure all the Assets are in place and good working condition for the smooth operations
Ensure hygienic and as per layout maintenance of the FC
A Ninja is resilient, smart, and ambitious. Sounds like you? Here’s what you wil need to have to join the Ninja Clan
MBA/PGDM from a Tier I Tier II college
Team handling experience
People Management: Ability to handle a layered team of more than 20 in an effective way and specify tasks and effective utilization of the available resource
Data-Driven: Innate sense towards data & strong grip over operations metrics. Experience in process improvement and lean techniques
Process Adherence: Ability to bring rigor to the process and SOPs to ensure we build
consistency and reliability on a day to day basis and scalability in long-term
Personality: High Energy, go-getter, and proactive personality. Should be a self- starter and should be able to work independently, take end-to-end responsibility and accountability for Results
Project management: Should have managed a medium size and Layered team. Ability to multitask while working in a highly charged environment
People management: Ability to handle workforce in an effective way and specify tasks and effective utilization of the available resource
LML & FML Experience: Ability to manage the logistics by designing the most cost-efficient and timely deliveries
Ability to work under pressure: Order fulfillment and fill rate tracking knowledge
Proficiency in English and Hindi is mandatory
Additional Information
At Ninjacart, we are creating a workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.