Business Excellence / Strategy

Sr. Manager / Manager - Business Excellence

Bangalore, Karnataka   |   Full time

About Ninjacart

Ninjacart is India's Largest agri marketing platform, solving one of the toughest supply chain problems through technology. We connect vegetables and fruits farmers directly with businesses. At one end, we help farmers get better prices and deal with consistent demand and on another end, we help retailers to source fresh vegetables at competitive prices directly from farmers. We do this effectively at lower cost, better speed and larger scale using integrated supply chain powered by technology, data science, infrastructure and logistics network.

We move 150 Tonnes of vegetables from farm to 2500+ retailers on daily basis within 12 hours in Bangalore and Chennai. We are a 700 people company, working with 3500+ farmers, aiming to grow to 1000 tonnes of daily volumes in the next 18 months.

We are funded by Accel Partners, Nandan Nilekani, Mistletoe (Japan) & Qualcomm Ventures. To know more about us, visit Or watch

Business Excellence @ Ninjacart

Business Excellence team at Ninjacart is tasked with solving the problem - both current and a future one. Team is tasked with designing long term solutions, implementing it and build mechanisms for a sustainable solution - by bringing multiple teams together.

As a Business Excellence Manager - you will work on various problem statements that affect our growth, customer service levels, scale, efficiency and cost across multiple functions. You will bring the best leadership skills, analytical skills and problem solving skills to solve problems big and small that shapes our supply chain and Business.

At Ninjacart, you will work on specific projects with the opportunity to move across teams and projects as we grow and evolve. You will be responsible for leading these projects and owning their outcomes from start to finish. Your responsibilities will include Designing, Executing, Training, Performance Tracking, Making Improvements among other things.

Key Responsibilities

  1. Ideate and explore strategic opportunities for improvement across business functions like sales, procurement, supply chain and finance

  2. Develop concrete roadmaps towards achieving these objectives and drive the project end to end by coordinating with various stakeholders

  3. Understanding initiatives & deliverable:

    • Work with business heads and understand the key initiatives.

    • Understand the potential outcomes the department is trying to achieve through these initiatives.

    • Define deliverables and get different stakeholders on-board.

    • Ideate and come up with different possible solutions and propose the most optimal one.

  4. Planning:

    • Divide the solution proposed into multiple projects. 

    • Prioritize projects on the basis of impact and effort required. Break down the projects further into actionable steps. 

    • Present the plan to the senior management to get them on-board.

  5. Implementation:

    • Build the required processes with the focus on accuracy, efficiency and scalability. 

    • Productize and automate as much as possible. 

    • Define and set up KPIs and success metrics to monitor the health of the project. Prepare implementation guidelines and SOPs. 

    • Identify resources to work on the project. Hire, if required. Ensure the training of personnel involved and identify specific/periodic training programs.

  6. Monitoring:

    • Set up the monitoring protocol. Monitor KPIs and success metrics. 

    • Identify issues, modify the plan and processes related to it which may lead to better outcome. 

    • Once the processes are stable, handover to the respective department head.


  • Tier-I MBA colleges (IIMs and Top 10 colleges)

  • Strong UG pedigree

  • 1+ years of experience; preferred Industry: E-commerce / Supply chain / Startups / Operations / FMCG

  • Should be flexible with work timings and stretching

  • Should be comfortable with traveling and relocation

Skill Requirements

  • Strong Analytical Skills

  • Strong Problem solving skills

  • Strong Communication (Clarity & Confidence)

  • Planning skills

  • Stakeholder management

Submit Your Application

You have successfully applied
  • You have errors in applying