Business Leadership

City Business Head - Pune

Pune, Maharashtra   |   Full time

About Ninjacart

Ninjacart is India's Largest Agri marketing platform, solving one of the toughest supply chain problems through technology. We connect vegetables and fruits farmers directly with businesses. At one end, we help farmers get better prices and deal with consistent demand and on another end, we help retailers to source fresh vegetables at competitive prices directly from farmers. We do this effectively at lower cost, better speed and larger scale using integrated supply chain powered by technology, data science, infrastructure and logistics network.

 We move one 150 Tonnes of vegetables from farm to 2200+ retailers on daily basis within 12 hours in Bangalore and Chennai. We are 600 people company. We work with 3000+ farmers. We aim to grow to 1000 tonnes of daily volumes in the next 18 months.

We are funded by Accel Partners, Nandan Nilekani, Mistletoe(Japan) & Qualcomm Ventures. To know more about us, visit https://goo.gl/n22Z5d Or watch https://www.youtube.com/watch?v=8JxUU0RnvYQ&t=2s

As a City Business Head, you are a mini-CEO for the city business unit with an end to end responsibility. You will lead a team of 400+ strong city team to deliver strong culture and employee care, world-class customer experience, growth and profitability. You will lead 5 core functions such as sales, sourcing, category management, operations and Transport

Everyday is about strengthening Ninjacart’s promise for our customers, farmers, drivers and employees and change the way vegetables and fruits the city consumes 

 Responsibilities

  • Growth: Own end to end growth and P&L of the city business unit - Drive demand, supply, PnL, Operations, logistics teams to deliver best in class customer experience and growth

  • Solve customer problems: Leverage Ninjacart’s capability to solve farmer's and customer's  problems and strive to deliver real value

  • Build teams: Hire and develop high caliber teams, who can deliver exceptional customer experience, growth and sustain the same - build an environment that motivates people to thrive in their expertise and deliver aggressive results

  • Efficiency: Implement strong process and drive efficiency to deliver consistency and reliability - day in day out. 

  • Get things done

  • Build a strong Ninjacart culture: Evangelize and build a strong Ninjacart culture and principles among internal and external stakeholders and create a strong brand by delivering on promise consistently 

What we look for

  • Education from Tier I Engineering/MBA institutes

  • 8–14  years of experience in sales / General Management / Category management roles

  • Experience in managing a P&L is a strong plus

  • Experience in managing multi-layered operations and teams

  • Previous entrepreneurial stint is a big plus

Preferred skills

  • Must have: Strong people management, mentoring skills and team player - Need strong experience in this area

  • Believer of team-work (in other words must have strong leadership principles) - knows how to build a team, train them, and lead them to the right vision.

  • Superior analytical skills: Demonstrated ability to identify and solve ambiguous problems. In particular, identifying customer needs and inventing new ways to meet those needs. Deep understanding of customer acquisition and engagement methods and metrics

  • A competent decision-maker with the ability to develop, own and build a strategic plan

  • Effective communication and interpersonal skills

  • Ability and willingness to work in ambiguity

  • Technology affinity and track record of employing systems to drive simplification and change

  • Fast learner and be comfortable working in a fast-changing startup environment.

  • Must be street smart and should have the ability to handle crunch situations (police cases, fire in the warehouse) effectively

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